Neighborhood Resources

San Jose 311

https://311.sanjoseca.gov/

Report:

  • Vehicle Concerns
  • Graffiti
  • Illegal Dumping
  • Potholes
  • Streetlight Outages
  • Illegal Fireworks
  • Community Wifi
  • Other Concerns

Looking for:

  • Pay Utility Bills
  • Rent Registry Tenant Portal
  • Eviction Prevention
  • Affordable Housing
  • Street Sweeping

Residential Garbage & Recycling Services:

  • Junk Pickup
  • Container Issues
  • Missed Collection
  • Services for New Homes
  • My Collection Schedule

 

Report Encampments anywhere in San Jose

https://www.sanjoseca.gov/your-government/departments-offices/parks-recreation-neighborhood-services/report-an-encampment

 

Creeks

Keep debris and trash out of our streams
Healthy, flowing creeks reduce flood risks by carrying storm waters away from properties and roads. Don’t pollute, dump, or drain anything into our waterways. Dumping into a stream is illegal; it affects the water quality, creek habitat and can cause blockages, increasing flood risks. 

Report blockages like wood or debris dumping in creeks to the Valley Water Watersheds Operations & Maintenance hotline at 408-630-2378

Report pollution in a creek, pond, or reservoir, call 1-888-510-5151

You can also report these issues through Valley Water's customer service portal, Access Valley Water.

 

CalTrans

The California Department of Transportation (Caltrans) owns or controls 350,000 acres of Right of Way and maintains 15,133 centerline miles of highway and 13,063 state highway bridges. Caltrans also inspects over 12,200 local bridges. Responsible for state freeways and highways such as I-880 and I 280/680.

For:

  • Encampments
  • Graffiti
  • Landscaping - Weeds, Trees, Brush
  • Litter - Trash & Debris
  • Roadway - Potholes

Report here: https://csr.dot.ca.gov/

Division Chief Tony Tavares

Email: [email protected]

https://dot.ca.gov/

 

City of San Jose

Responsibilities:  San Jose City related police, fire, library, parks, code enforcement, planning, garbage and recycling, streetlights, signalized intersections and potholes, and SJC airport

D6 Councilperson: Michael Mulcahy

Address:
200 E. Santa Clara Street, 18th Floor
San Jose, CA 95113-1905

Phone: (408) 535-4906

Email: [email protected]

https://www.sjd6.org/

 

D9 Councilperson: Pam Foley

Address:
200 E. Santa Clara Street, 18th Floor
San Jose, CA 95113-1905

Email: [email protected]

https://www.sanjoseca.gov/your-government/departments/city-council/members/district-9

 

City of San Jose Homeless Concerns

https://www.sjpd.org/reporting-crime/homeless-or-vagrancy-issues

 

San Jose Police Department

https://www.sjpd.org/

Download printable PDF of SJPD Important Phone Numbers

Download printable PDF Catalytic Converter Theft Prevention Tips

Contacts: https://www.sjpd.org/insidesjpd/phonelist.html

 

Please report illegal fireworks using the 311 app or through the SJ Fire Department website.

If you cannot report in the app or online: Call 3-1-1 or 408-535-5600

For Emergencies or to Report a Crime in-Progress: Call 9-1-1 or 408-277-8911

 

Crime Prevention Unit

https://www.sjpd.org/bfo/community/crimeprev/

 

Traffic Enforcement Request Form

https://www.sjpd.org/_forms/teu_request_form.asp.

(Be sure to give them the times/days when the violations occur and ask your neighbors to fill out the form, too.)

 

Santa Clara County

https://www.sccgov.org/sites/scc/Documents/home.html

Concerns regarding the unhoused, call or email D4 Supervisor Ellenberg

Responsibilities: 

  • Social welfare programs including the unhoused, county hospitals, free healthcare, mentally ill, ambulances
  • Court system, district attorney, public defender, jails & prisons, juvenile hall
  • Tax collector and assessor
  • County Parks and expressways, designated speed limits on city streets

D4 Supervisor: Susan Ellenberg

Email: [email protected]

Phone: (408) 299-5040
Fax: (408) 299-2038

https://www.sccgov.org/sites/d4/Pages/home.aspx

Behavioral Health Call Center / Crisis Support Line is available 24/7, including holidays, to help connect you to the care you need.

Call 988 or (800) 704-0900 for:

  • Mental health and substance use treatment screenings
  • Substance Use Treatment Services (SUTS) assessment appointments
  • Referrals to:
    • Outpatient mental health services
    • Outpatient, residential, and detox SUTS programs
  • Authorization for Fee-for-Service Medi-Cal visits
  • Help with filing a grievance or appeal
  • Information about Assisted Outpatient Treatment (AOT)
  • General information on mental health and SUTS services
  • Patient navigation to help guide you through the system

Referrals are offered to individuals of all ages.

Learn more about Santa Clara County's Behavioral Health Services


State of California

California Legislative Information

https://leginfo.legislature.ca.gov/

Find your reps

https://findyourrep.legislature.ca.gov/

 

Dave Cortese

District 15 Senator

https://sd15.senate.ca.gov/

 

Patrick Ahrens

District 26 Assembly

https://a26.asmdc.org/

 

Gail Pellerin

District 28 Assembly

https://a28.asmdc.org/ 

 

Union Pacific Railroad

Please call 1-888-UPRRCOP (877-7267) to report hazardous materials releases, personal injuries, criminal activities, illegal dumping, or other environmental incidents.